Shipping Policy

At NY Tractor Parts, we strive to provide our customers with a seamless shopping experience, including efficient shipping of our high-quality new and used tractor parts. Below you will find our comprehensive shipping policy that outlines our lead times for both UK domestic and international shipments. 1. Shipping Methods Domestic Shipping (UK) Standard Shipping: Our standard shipping service typically takes 3-5 business days for delivery. Express Shipping: For faster delivery, please contact or sales team who will be able to advise based on the volumetrics of your order. International Shipping Europe: Shipping to Europe generally takes 5-10 business days. Rest of the World: Shipping to the rest of the world may take 10-20 business days, depending on the destination. 2. Lead Times Lead times for processing and shipping orders may vary based on the following: In-Stock Items: These items are normally shipped within 24 hours of order confirmation. Backordered Items: If an item is currently out of stock, we will notify you via email with an estimated restock date. Backordered items may take an additional 7-14 business days for processing. Special Order Parts: Any orders for Special Order parts may require additional processing time (typically 10-14days). We will communicate estimated lead times upon receipt of your order. 3. Order Processing All orders are processed Monday through Friday, excluding public holidays. If you place an order on a weekend or holiday, it will be processed on the next business day. 4. Shipping Rates Domestic Shipping: Charges vary based on the size and weight of the package. Standard Shipping: Starts at £3 Express Shipping: Starts at £6.50 International Shipping: Shipping rates are calculated at checkout based on destination and weight of the order. Customers are responsible for any customs duties and taxes that may apply. 5. Tracking Your Order After your order has been shipped, you will receive a confirmation email containing tracking information. You can use this tracking number to monitor your shipment's status online. 6. Delivery Issues In the unlikely event that your order is delayed, lost, or damaged in transit, please contact our customer service team at customersupport@nytractorparts.co.uk for assistance. 7. Returns and Exchanges Please refer to our Returns Policy for more information on the return process. 8. Contact Us If you have any questions regarding our shipping policy, please don't hesitate to reach out: Email: customersupport@nytractorparts.co.uk Phone: 01673 828883 Thank you for choosing NY Tractor Parts for your tractor parts needs! We appreciate your business.